Returns and Defective Product
Your satisfaction is important to Dark Storm Industries. If you need to return a product, we will make every reasonable effort to satisfy you.
- Proof of purchase is required for all returns. This is your printed register receipt for in store purchases or order # for online sales linked to your account.
- Returns or exchanges must be processed within 30 days of purchase. All returns or exchanges must be in new, unused, sale-able condition unless it is defective.
- There are no returns or exchanged on firearms or ammunition.
- A 20% restocking fee will apply to all order cancellations. This includes delayed NICS transactions that are requested to be cancelled.
- A $50.00 fee will be assessed on all NICS Deny Refunds.
Please contact our customer service department via email at email@example.com or phone at 800-963-7700 to obtain an RMA # prior to shipping your item back to us.